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Twine 2 Will Not Open

mediadevmediadev
in Help! with 2.0
I recently started using Twine. I started with the browser based tool and decided to switch to the desktop version. I downloaded the EXE and installed it. When I try to run the program I see only a white window with the menu options "Twine" and "Edit." There are no other text or graphics on the screen.

When I select Twine->Show Library (the only option besides 'Quit'), a pop-up appears with the message "Windows cannot access \\Documents\Twine\Stories."

Does anyone have any idea what's going wrong and how I can fix it? I couldn't find another example of it using the forums search tool or Google.

Thanks!


Comments

  • SageSage
    Do you have Documents\Twine\Stories as a folder? If not, make one. If so, right click on it and set your permissions to be more relaxed.
  • greyelfgreyelf
    edited June 2015
    Which version of Windows are you using?

    Are you a software developer with an environment that defines Environment Variable like HOME?
  • mediadevmediadev
    Thanks for the responses.

    I set up a Documents\Twine\Stories folder on my main drive as recommended, but no luck. Relaxing permissions did not work either. I still get the same results.

    I'm using Windows 7. I'm not familiar with the term Environmental Variables, so I can't answer that question accurately.

    It sounds like you're both confident that the problem is my machine and not the installer itself. I'm going to contact my company's IT department to see if they have any ideas, but if you have any additional thoughts, I'd be happy to read them.

    Thanks!

  • klembotklembot
    Please consider filing a bug here depending on what comes out of your discussion with the IT department. What Twine is doing is trying to find your home directory and failing-- it does this by consulting environment variables, which is why they're mentioned by @greyelf. There may be something particular to how your user profile is set up that is interfering with this, but I don't know Windows well enough to say why this might be.
  • mediadevmediadev
    One of our IT guys worked on the problem a bit and he suspects some sort of problem with the Twine 2 installer.

    He checked and found no HOME environmental variable. Also, while the 32 and 64 bit installers for Twine 2.06 are not working, the installer for Twine 1.42 seems to install SUCCESSFULLY.

    I'll file a bug report per klembot's suggestion and use 1.42 for the time being. If you have any other suggestions, please let me know.

    Thanks!
  • greyelfgreyelf
    edited June 2015
    The following is a short term work around that may allow you to use Twine 2 until a proper fix is found, it is based on how I run my own environment.

    1. Open Windows Explorer
    You do this by right mouse button clicking on the Start button and then selecting Open Windows Explorer.

    2. Navigate to your C: drive, by clicking on the right pointing arrow next to Desktop, then Computer and finally clicking on C:

    3. Create a new folder on your C: drive
    (mine is named home for technical reasons, you can choose a different name if you wish)
    You do this by right clicking on the C: and selecting New then Folder.
    Remember what you named this new folder.

    4. Open the Environment Variables dialog
    You do this by clicking on Start, then right clicking on Computer, the selecting Properties option, then clicking on the Advanced system settings link to the left, and finally clicking on the Environment Variables button.
    This dialog is made up of two parts and you will want to use the upper part with a title that starts with User variable for.

    5. Create a HOME environment variable
    You do this by clicking on the upper New... button which will open the New User Variable dialog, then enter HOME (in uppercase) in the Variable name field, then enter c:\home (or your folder name from point 3 preceded by c:\) in the Variable value field, and finally click on the OK button.

    6. Keep clicking on OK buttons to close the Environment Variables and System Properties dialogs.

    7. Restart Windows.

    Now when you start Twine 2 it should create it's Documents\Twine\Stories folder within your new c:\home folder (or whatever you name the folder in point 3)
  • mrjonz1mrjonz1
    Hi, we have the same problem. For students, Documents folders are redirected to a networked "Home" H drives. I added an environment variable as above for Home = H: and that works for students but some staff do not have home drives....

    cheers
  • mediadevmediadev
    I filed a bug report as klembot suggested, and he fixed the issue in the latest version of the program. I have had no problems installing 2.07 or 2.08.

    Thanks for everyone's help.
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